MILLIE_1.svg

Customer Care

We're here to help

Every portrait is made by hand, and we want you to love yours. Before writing to us, the answer to your question may already be below.

Changes to your order

Need to swap a photo, fix a name or change the size? Let us know within 24 hours of placing your order, before your artwork goes into production.

Arrived damaged?

We're so sorry. Send us a photo of the damage and your order number within 7 days of delivery, and we'll take care of a replacement.

About your artwork

If something doesn't look quite right, tell us what you'd like changed. Our artists will review it with care and get back to you.

Send us a message

We reply within 1 to 2 business days.